Effective Date: 06/23/26
Cypress Truck Lines, Inc. (“Cypress,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, apply for a position, contact our recruiting team, inquire about CDL training, communicate with us, or otherwise interact with Cypress Truck Lines, Inc.
This Privacy Policy applies to information collected through our website, online forms, recruiting campaigns, advertising platforms, phone calls, emails, text messages, job applications, CDL school inquiries, and other interactions with Cypress Truck Lines, Inc.
Information We Collect
We may collect personal information directly from you, automatically through our website, and from third parties that support our recruiting, employment, compliance, marketing, and business operations.
Information You Provide to Us
Depending on how you interact with Cypress Truck Lines, Inc., we may collect information such as:
- Name
- Email address
- Phone number
- Mailing address
- City, state, and ZIP code
- Date of birth
- CDL status and driver’s license information
- Driving experience
- Employment history
- Prior employers and references
- Job interests and preferred runs or locations
- Application details
- CDL school inquiry information
- Training, orientation, or onboarding information
- Communications with recruiters or Cypress representatives
- Information submitted through website forms, lead forms, job applications, or other online tools
Driver, Applicant, and Employment-Related Information
If you apply for a driving position, employment opportunity, contractor opportunity, or CDL school program, we may collect information needed to evaluate your qualifications, complete hiring, onboarding, or enrollment steps, and meet legal, regulatory, safety, insurance, and business requirements.
This may include:
- Work history
- Driving history
- CDL license details
- Endorsements and qualifications
- Safety history
- Accident or violation history
- Motor vehicle record information
- Background check information
- Drug and alcohol testing process information
- Medical qualification information
- Employment eligibility information
- Payroll, tax, or benefits-related information, if applicable
- Other information required for recruiting, employment, training, safety, or transportation compliance
Website and Device Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Links clicked
- Referring website or ad source
- Approximate location based on IP address
- Cookie identifiers
- Advertising identifiers
- Form interaction data
- Website performance and analytics data
Communication Information
We may collect and maintain information related to communications with you, including phone calls, voicemails, emails, text messages, online form submissions, recruiter notes, appointment reminders, interview communications, orientation communications, training communications, or other business-related communications.
Calls may be recorded or monitored for quality assurance, training, recruiting, compliance, safety, or business purposes where permitted by law.
How We Collect Information
We may collect information from the following sources:
- Directly from you
- Website forms and landing pages
- Job applications and recruiting forms
- CDL school inquiry forms
- Phone calls, text messages, emails, and other communications
- Recruiters and Cypress representatives
- Job boards and recruiting platforms
- Advertising platforms and lead providers
- Applicant tracking systems
- Background check providers
- Motor vehicle record providers
- Drug and alcohol testing providers
- Medical qualification providers
- Prior employers, references, or verification sources
- Government agencies or regulatory databases, where permitted or required
- Website analytics, cookies, pixels, tags, and similar technologies
- Service providers that help us operate our business
How We Use Information
Cypress Truck Lines, Inc. may use personal information for the following purposes:
- To respond to inquiries
- To communicate with applicants, drivers, employees, contractors, students, and business contacts
- To recruit, evaluate, and process applicants
- To review qualifications and employment eligibility
- To schedule interviews, calls, orientation, training, or onboarding
- To verify employment history, driving experience, safety history, and qualifications
- To conduct background checks, motor vehicle record reviews, drug and alcohol testing processes, medical qualification reviews, and other compliance steps
- To provide CDL school, training, orientation, or related services
- To manage employment, contractor, owner-operator, student, or business relationships
- To comply with DOT, FMCSA, employment, tax, payroll, safety, insurance, and other legal or regulatory obligations
- To operate, maintain, secure, and improve our website and digital systems
- To measure recruiting, advertising, website, and marketing performance
- To personalize website content, ads, or communications
- To prevent fraud, protect safety, and enforce company policies
- To protect the rights, property, security, and operations of Cypress Truck Lines, Inc.
- To respond to legal requests, claims, audits, investigations, or other lawful obligations
- For other purposes disclosed at the time information is collected or with your consent
Cookies, Analytics, and Advertising Technologies
We use cookies, pixels, tags, scripts, analytics tools, advertising tools, and similar technologies to operate our website, understand how visitors use our website, measure advertising performance, improve recruiting campaigns, and deliver relevant content.
These tools may collect information such as your IP address, browser type, device type, pages viewed, links clicked, referring website, ad campaign source, and interactions with our website or ads.
We may use tools and platforms such as:
- Google Analytics
- Google Ads
- Microsoft Advertising
- Meta advertising tools, including Facebook and Instagram advertising tools
- Website hosting and performance tools
- Call tracking tools
- Recruiting platforms
- Applicant tracking or lead management systems
- Other analytics, advertising, conversion tracking, or marketing tools
These third-party tools may use cookies, pixels, device identifiers, or similar technologies to collect or receive information from our website and elsewhere on the internet. They may use that information to provide measurement services, show ads, measure ad performance, attribute conversions, limit ad frequency, detect fraud, or improve their services.
Google Analytics and Google Ads
We use Google Analytics and Google Ads to understand website activity, measure traffic, improve our website, and evaluate recruiting and advertising campaigns.
Google may use cookies and similar technologies to collect information about your use of our website and other websites. Google may use this information to provide analytics, advertising, conversion tracking, remarketing, and reporting services.
You may be able to control personalized advertising through Google’s ad settings, browser settings, or other available opt-out tools.
Microsoft Advertising
We may use Microsoft Advertising, including tracking and conversion tools, to measure ad performance, understand website activity, and improve recruiting campaigns.
Microsoft may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our website and ads. This may help measure conversions, improve ad delivery, and support advertising features.
Meta, Facebook, and Instagram Advertising
We may use Meta advertising tools, including tools associated with Facebook and Instagram, to measure advertising performance, understand how people interact with our website, and deliver or improve recruiting campaigns.
Meta tools may use cookies, pixels, device identifiers, or similar technologies to collect or receive information from our website and other websites or apps. This information may be used for analytics, ad measurement, attribution, remarketing, or ad delivery.
How We Share Information
We may disclose personal information to service providers, business partners, vendors, and other third parties that help us operate our business, recruit applicants, process applications, comply with legal requirements, and improve our services.
This may include:
- Recruiting platforms
- Applicant tracking systems
- Job boards and lead providers
- Background check providers
- Motor vehicle record providers
- Drug and alcohol testing providers
- Medical qualification providers
- Payroll, HR, benefits, tax, and accounting providers
- Insurance providers and claims administrators
- Website hosting and technology providers
- Analytics and advertising platforms
- Call tracking and communications providers
- Email and text messaging providers
- Legal, accounting, safety, compliance, and business advisors
- Government agencies, regulators, law enforcement, courts, or other parties when required or permitted by law
- Other service providers that support our recruiting, employment, safety, compliance, marketing, or business operations
We may also disclose information if we believe it is necessary to protect the rights, safety, security, property, or operations of Cypress Truck Lines, Inc., our employees, applicants, drivers, contractors, students, website visitors, or others.
Sale of Personal Information
Cypress Truck Lines, Inc. does not sell personal information.
We may use service providers and business partners to help us operate our website, process applications, communicate with applicants and employees, support recruiting efforts, maintain compliance, and improve our services. These providers are permitted to use personal information only as necessary to provide services to Cypress Truck Lines, Inc. or as otherwise permitted by law.
We may also use website analytics, cookies, pixels, advertising tools, or similar technologies to understand website activity and measure recruiting or advertising performance. To the extent any of these activities are considered “sharing” under applicable privacy law, eligible individuals may have the right to opt out.
Text Messages, Calls, and Email Communications
If you provide your phone number or email address, Cypress Truck Lines, Inc. may contact you by phone, text message, email, or other communication methods regarding your inquiry, application, recruiting process, CDL school interest, employment, training, orientation, or other business-related matters.
Message and data rates may apply. You may opt out of marketing text messages by replying “STOP” where applicable. You may also contact us to request that we stop sending certain types of communications.
Please note that even if you opt out of marketing communications, we may still send non-marketing communications related to your application, employment, training, compliance, safety, legal obligations, or other business matters.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, or method of transmission is completely secure. We cannot guarantee the absolute security of personal information.
Retention of Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including recruiting, employment, driver qualification, safety, compliance, payroll, tax, insurance, legal, accounting, marketing, analytics, and business purposes.
Because Cypress Truck Lines, Inc. operates in the transportation industry, certain records may be subject to legal, regulatory, safety, insurance, or business retention requirements. We may retain information as required or permitted by applicable law, including DOT, FMCSA, employment, tax, insurance, litigation, or compliance obligations.
Third-Party Websites and Services
Our website may contain links to third-party websites, job boards, social media platforms, advertising platforms, or other services that we do not own or control.
This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
Social Media
Cypress Truck Lines, Inc. may maintain pages or accounts on social media platforms such as Facebook, Instagram, LinkedIn, YouTube, or other platforms. If you interact with us through social media, the platform may collect information about you according to its own privacy policy and terms.
Information you post publicly on social media may be visible to others. Please use caution when sharing personal information on public platforms.
Children’s Privacy
Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16 through our website. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it as required by law.
California Privacy Rights
California residents may have additional rights under California privacy law. These rights may include the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.
Cypress Truck Lines, Inc. does not sell personal information.
For more information about California privacy rights or to submit a California privacy request, please contact us using the information listed in the “Contact Us” section below or visit our California Privacy Rights page, if available.
Other State Privacy Rights
Residents of certain states may have privacy rights under applicable state privacy laws. Depending on your state of residence and the nature of your relationship with Cypress Truck Lines, Inc., these rights may include the right to access, correct, delete, or obtain a copy of certain personal information, or to opt out of certain types of targeted advertising or profiling.
To submit a privacy request, please contact us using the information listed in the “Contact Us” section below.
Your Choices
Depending on your location and how you interact with us, you may have choices regarding your personal information, including:
- Opting out of certain marketing emails
- Opting out of certain text messages
- Adjusting browser settings to block or delete cookies
- Using device settings to limit ad tracking
- Using available privacy controls provided by Google, Microsoft, Meta, or other advertising platforms
- Submitting a privacy request where required by applicable law
Please note that blocking cookies or disabling certain technologies may affect website functionality or our ability to measure campaign performance.
Do Not Track and Global Privacy Controls
Some browsers or browser extensions may send “Do Not Track” or similar signals. Because there is not a uniform industry standard for responding to all such signals, our website may not respond to all “Do Not Track” signals.
Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, for eligible users.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make updates, we will revise the effective date at the top of this page. Your continued use of our website after an update means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:
Cypress Truck Lines, Inc.
Email: privacy@cypresstruck.com
Phone: 800-874-7535
Mail: 1414 Lindrose St, Jacksonville, FL 32206